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Our Team:

Scott Wilson-Laing

Scott has built up a prominent profile in the North East region from his current and past tenures which has seen him work closely and build relationships with businesses and leaders across the North East.

Scott’s skills set and background is expansive, and his appointment will support Northumberland Community Bank at a pivotal time as they enter a period of transition and growth.

Prior to this role Scott held the post of Business Engagement Manager at the North East Chamber of Commerce, the North East’s largest and most influential business membership network, which enabled him to work with a diverse range of businesses across the region to help them grow, innovate and thrive.

Julie Mills
Service Manager

Julie joined the team as a volunteer in February 2018.  She has progressed quickly to secure a level 2 apprenticeship in Customer Service and won both the Regional and National Apprenticeship Awards in 2019.

Julie came to Northumberland Community Bank with 20 years of experience in factory work where she had gained many transferable skills.  Over those years she has also increased her skill level completing several college courses. She is now a, much valued, permanent member of Team NCB and the Service Manager.  Her role covers all aspect of customer service including granting loans, opening accounts and cash control.

Adam Lewis
Member Service Officer

Adam joined NCB as a Level 2 Customer Service Apprentice after studying Level 3 IT at Northumberland College for 2 years and had a desire to broaden his knowledge, experience and skill set with Customer Services, Social Media/Marketing and Financial Systems. Since then he has progressed on to his new role as a Member Services Officer.

Adam is excited to gain a new interesting view on how Customer services and the Financial not for profit services work. Adam’s role involves a wide range of responsibilities across customer service such as managing new members, loan allocations and enquiries. Adam is passionate about personal development and providing a positive member experience.

Mollie Self
Member Service Officer

Mollie joined NCB as a Member Service Assistant as part of the Kickstarter Program and has developed her skills through a Level 2 Customer Service Apprenticeship.

Mollie is excited to gain knowledge on how financial, not for profit services work and wants to enhance her skills within her Customer Services role.

Mollie’s role involves managing our members enquiries, new member applications and processing loans. Mollie is passionate about developing her skills and helping our member’s needs.

Ryan Peel
Business Admin Apprentice

Ryan is eager to improve his skills in all of the roles within his apprenticeship and improve his knowledge on how financial, not-for-profit services work. Ryan’s role includes replying to members enquiries, loan applications and allocating loans. Ryan is passionate about developing his skills along the way and ensuring our members are well looked after.

Emilia Mcgee
Business Admin Apprentice

Emilia has joined Northumberland Community Bank as one of our new Business Admin Apprentices in our head operations team in Ashington. They are a hardworking and creative university graduate in animation, she has a passion for helping the community through volunteering. They are interested in learning how the Northumberland Community Bank functions and is looking forward to improving both their knowledge and skill set.

Our Board

Mark I’Anson – Chair

Mark is an entrepreneur and philanthropist. After founding, growing and selling his own NASDAQ listed computer company, he is now on the Board of a number of SMEs & charities.

He chairs fin-tech startup Incuto Ltd, the Haydon Bridge Development Trust and the Northumbrian Property Services Group, is a director of Arjuna Ltd and a trustee of the Northstar Foundation and the Charlotte Straker Care Home.

Joanne Armstrong

Jo joined Northumberland Community Bank in part out of a love fostered by the building and loans company in It’s Wonderful Life and the belief that we all deserve financial options that serve the community, not profits or big corporations.

Joanne has worked in the charity sector for more than 17 years with roles including Community Fundraising Manager, Speech Therapy Technical Instructor, Leaving Care Advocate, antental instructor and more.  Jo’s journey through the charity sector began as a support worker at The Percy Hedley Foundation and most recently as Member Support, Marketing and Communications Officer at Represent Women, an advocacy service for the North East Women and Girls VCSE sector. She cares deeply about supporting the community and believes that when we listen to marginalised groups and individuals, we can make a fairer society where people can thrive on their own terms.

Jo is passionate about good communication strategies and stewardship to enable people to feel supported and truly included in the services that exist to make their lives easier, fairer and better. With a particular care and interest in services which support young mothers as well as single parent families she hopes to improve the reach of Northumberland Community Bank so they can do even more good.

Outside of work Jo has three wild children, enjoys (too many) baked goods, (too much) local coffee and she has a love of using gardening to support wildlife.

Sir Michael Darrington

FCA, PMD Harvard Business school, Group Managing Director (CEO) Greggs plc 1983 – 2008, Involved in other Charitable/ Community activities.

Greg Hamilton

Greg has over 15years financial services experience and continues to work in the sector. He has held multiple executive leadership roles across Retail Banking organisations, most recently as Director of Transformation for Nationwide Building Society, supporting the mutual model, and the members they serve, for the good of Society